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Telephone Support / Help


On this page you will find a list of the most frequently asked questions and corresponding answers. Perhaps we can already answer your question here. Should your question not be one of them, you find an opportunity to contact our employees at the bottom of the page.


Questions concerning ordering and shipping


Your Tuningkit® is delivered by UPS. As soon as your order leaves our warehouse, you are sent an e-mail containing a tracking number with which you can trace your order online. Here you can trace your order.

We currently accept the following payment methods:

Prepayment: You get an e-mail with our bank information from us. We will ship you order immediately after receipt of your payment.

PayPal: After confirming your order we will send you a link that takes you directly to PayPal. We will ship you order immediately after receipt of your payment.

COD: Your parcel is delivered right to your door and you conveniently pay the parcel service.

We ship free of charge within Germany, Austria and Switzerland. This also includes any possible COD charges. DYou find the costs for shipping to other countries here: shipping costs

Technical Questions


The Tuningkit® can generally be used in all common-rail and pump/nozzle Diesel vehicles. To find out if the Tuningkit® is also available for your vehicle, go to our vehicle database.

No. The Tuningkit® uses the performance reserves of your engine. Since it isn’t necessary to interfere with the original engine management, all safety systems of your vehicle remain active. This makes it impossible to put too much stress on your engine. After removal of the Tuningkit your engine is back in its original state.

No. Since no safety systems are deactivated and the Tuningkit® is using the performance reserves, the engine’s service life identical with factory conditions. Oil change intervals also stay the same.

On the contrary. The increased power lets you or the automatic transmission shift gears earlier, resulting in fuel savings of up to 1.5 litres/100 Km. Of course this depends on the model of your car, the distance driven as well as driving habits.

JaYes, the Tuningkit® is compatible with all types of transmission.

We always pay attention to customer-friendly service. Since the system is an uncomplicated Plug & Play system, it can be installed in most cars within 10 minutes. You will notice the difference right after installation.

No. Since we are shipping world-wide and automotive standards are different in every country, the Tuningkit® is delivered without technical component report. However, the Tuningkit® meets all technical requirements for individual inspections. Please not that this may result in additional costs.

No. After the Tuningkit® has been removed, your vehicle is back in its original condition and there is no way of telling that a Tuningkit® had been installed.

Yes. Software updates of the manufacturer can be installed any time. This does not affect the Tuningkit®.

Contact options


Telephone: +49 / 7161 / 1587870

Monday – Friday 9:00 a.m. to 12:30 p.m. and between 2:30 p.m. and 4 p.m.


E-Mail: info@tuningkit.de